Privacy Policy
Last updated: October 2026
1. Who we are
Rena is a dating and relationship app built for Nigerians and the global African diaspora. It is operated by Victor Chinedu (“Rena,” “we,” “us”). Contact us at eyavictor35@gmail.com.
2. What information we collect
We collect information you provide when creating and using your account, which may include:
- Name, date of birth, and gender
- Email address or phone number
- Profile photos you upload
- Bio, occupation, interests, and preferences
- Government ID details for verification (such as NIN, passport, driver's licence, or voter's card), where you choose to use verification
- GPS location, only when you grant permission
- Messages you send through the app
- Payment information needed to process purchases; payment card details are handled by our payment provider and are not stored by Rena
3. How we use your information
- Create and manage your account
- Show relevant profiles based on your preferences and location
- Verify your identity and display a verified badge, where available
- Send match and message notifications
- Process subscription payments
- Improve matching and the app experience
- Help protect the safety and security of users
4. Identity verification
If you submit a government ID, we may store the ID type and details and a selfie for manual review by our team or an authorized service provider. This information is used to verify identity and prevent impersonation and abuse. Access is restricted to authorized personnel and service providers who need it for this purpose. A verified badge may be displayed on your profile; your full ID details are not displayed publicly.
5. Location data
With your permission, Rena may use your device location to show nearby profiles and calculate distances. We may convert coordinates into an approximate city or country. We do not intentionally display your exact coordinates to other users.
6. Who we share data with
We do not sell your personal data. We may share limited information with service providers that help operate Rena, such as:
- Cloudinary — photo storage
- Firebase — app services and notifications
- Paystack — payment processing
- Twilio — SMS delivery, where enabled
- Railway — server hosting
- OpenStreetMap/Nominatim — location search and geocoding
We expect service providers to handle information in accordance with applicable agreements and security requirements.
7. Data retention
We retain account information while your account is active and as needed to provide the service. If you delete your account, we will delete or de-identify associated data within a reasonable period, except where retention is required for legal, safety, security, or fraud-prevention purposes.
8. Your rights
Subject to applicable law, you may ask to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your account and associated data
- Withdraw location permission through your device settings
To make a privacy request, email eyavictor35@gmail.com or use the account deletion option in the app, where available.
9. Security
We use reasonable technical and organizational safeguards designed to protect information. No system can be guaranteed to be completely secure. Keep your password and account credentials private and contact us if you suspect unauthorized access.
10. Children's privacy
Rena is strictly intended for adults aged 18 and above. We do not knowingly allow anyone under 18 to create or maintain an account. If we learn that an account belongs to someone under 18, we will take steps to restrict and delete the account. Report suspected underage use to renadatingapp@gmail.com.
11. Changes to this policy
We may update this policy as Rena develops. When we make significant changes, we will take reasonable steps to notify users through the app or another appropriate channel. The updated date above shows when this page was last revised.
12. Contact us about privacy
If you have questions about this Privacy Policy or how we handle personal data, contact eyavictor35@gmail.com.
Rena Child Safety Standards
Rena — Dating & Relationships, operated by Victor Chinedu, has zero tolerance for child sexual abuse and exploitation (CSAE). These Child Safety Standards apply to Rena and all people who use or interact with the service.
1. Strict prohibition of CSAE and CSAM
Rena strictly prohibits child sexual abuse and exploitation (CSAE), child sexual abuse material (CSAM), grooming, sexualization of minors, sextortion involving minors, trafficking or solicitation of minors, and any content or conduct that sexually exploits or endangers a person under 18. Users must not create, upload, request, share, store, or distribute CSAM or use Rena to contact, groom, exploit, threaten, or solicit minors.
2. Adults only
Rena is an adults-only dating and relationship service for people aged 18 and above. Minors are not permitted to register, maintain an account, or use the service. We may restrict, suspend, or terminate accounts where we reasonably suspect an age or child-safety violation.
3. Reporting child-safety concerns
Anyone can report suspected CSAE, CSAM, grooming, underage use, or another child-safety concern by emailing our designated child-safety contact at renadatingapp@gmail.com. Include a description of the concern and relevant account details or links if available. Do not email or redistribute suspected illegal imagery.
Users can also report concerning profiles or behaviour through any reporting tools available in the app. If a feature is not available, use the email contact above.
4. Review and enforcement
We review child-safety reports and take appropriate action based on the information available. Actions may include removing content, restricting or terminating accounts, preserving relevant information where legally appropriate, and reporting suspected child sexual abuse or exploitation to appropriate authorities or child-safety organizations when required or appropriate under applicable law.
Rena prohibits retaliation against anyone who makes a good-faith child-safety report. We may cooperate with lawful investigations and take steps to prevent repeat abuse.
5. Designated child-safety contact
App: Rena — Dating & Relationships
Developer/operator: Victor Chinedu
Child Safety Contact Team: Rena Safety Team
Contact email: renadatingapp@gmail.com
Use this email to report suspected child sexual abuse and exploitation, child sexual abuse material, grooming, or underage accounts.
6. Scope and updates
These standards apply to Rena wherever the service is available. We may update them to strengthen protections, comply with legal requirements, and respond to emerging safety risks. The current version will remain publicly accessible on this page.
For general questions about Rena, contact eyavictor35@gmail.com.